Privacy policy

Updated version: 20 June 2025

According to the Data Protection Act No. 78-17 of January 6, 1978 as it currently stands, and Regulation No. 2016-679 of April 2016 (GDPR), Emeria, acting as Data Processing Controller (hereinafter referred to as “Emeria” or “We”), is committed to protecting and respecting your privacy.

This Privacy Policy (the “Policy”) is designed to inform you about our practices regarding the collection, use, and disclosure of information that you may provide through this Site. The Policy aims to inform you about the categories of personal Data collected, how that Data is used, who it may be shared with, how we protect it, and your rights under current regulation.

1. The Data that is collected on this site.

By using the Site, you may transmit information that could identify you and therefore constitutes personal Data (the “Data”) as defined by GDPR. This is notably the case when creating an account or using services on the Site.

This information includes in particular:

  • Account-related Data: personal information provided by you when creating an account or filling in a registration form, e.g. first name, last name, occupation, email address, and phone number.
  • Navigation-related Data: data collected during your browsing session such as date and time of visit, browser type and language, IP address.

2. For what purpose is the Data collected?

The Data collected on this Site is used in order to process your requests if needed. To access some services or features, additional Data may be required and subject to your explicit consent.

In any case, you may exercise your rights at any time, as detailed in section 8.

2.1 Enable you to access the required service.

If you contact our Investor Relations department, your Data will be used to handle your request. You may oppose the processing of your personal Data at any time by contacting our Data Protection Officer (DPO): dpo@emeriagroup.com.

2.2 Allow us to ensure and improve the functioning of our sites and services.

We use your Data to ensure our Sites are operational and to improve our services. This includes enhancing your user experience and identifying technical issues. This processing is based on our legitimate interest.

2.3 Help us better understand your behavior and preferences.

With your consent, we analyze how you use the Site to:

  • Understand your behavior and preferences (e.g. how you search for information or use services).
  • Improve the structure and presentation of offers and content on our sites and in our agencies.

Mandatory fields are marked with an asterisk. Without them, your request may not be processed.

3. What are the conditions concerning cookie management?

Cookies may be stored on your device when visiting the Site. They are used for the following purposes:

  • Functional cookies: essential to basic operations, session recognition, security, and compliance.
  • Performance cookies: help monitor usage and improve Site performance. Refusing them may slow functionality.
  • Social media cookies: enable login and sharing. If used, we may access Data from your social profiles under their terms.

Third parties such as Google may also collect Data via plugins and cookies under their own privacy policies.

You may accept or refuse cookies via the banner or your browser settings. Functional cookies cannot be disabled.

Cookie consent is valid for thirteen (13) months from the date of acceptance.

4. Who are the recipients of the Data we collect and why do we share it?

Data may be shared with:

  • Third-party providers acting on behalf of Emeria (e.g. hosting, email, analytics, service support).
  • Public authorities or legal entities when required by law or for protection against fraud or illegal use.

These parties only access necessary Data and are contractually bound to ensure its confidentiality and compliance.

5. How long do we store your Data?

Data is retained only as long as necessary. For instance:

  • Request-related Data is stored for the time needed to process your request and then archived per legal limits.
  • Technical Data is stored for thirteen (13) months, then archived for up to five (5) years.
  • Account-related Data is stored while the account is active, then archived for five (5) years.

At the end of these periods, Data is deleted.

6. Will your Data be transferred? If so, how, and where?

Your Data may be transferred outside the EU. When this occurs, we ensure:

  • Transfer to countries with an adequacy decision by the European Commission.
  • Use of standard contractual clauses validated by the European Commission.
  • Use of binding corporate rules approved by data protection authorities.
  • Or any other safeguard under Article 46 of GDPR.

You may request access to these documents via the contact details in section 10.

7. How is your Data protected?

We take technical and organizational measures to prevent unauthorized access, alteration, or destruction. Keep your credentials confidential to prevent misuse.

8. What are your rights regarding your Data?

Under applicable laws, you have the right to:

  • Access and receive information on your Data.
  • Rectify inaccurate Data.
  • Request erasure of your Data (subject to legal exceptions).
  • Restrict processing in certain cases.
  • Receive your Data in a portable format.
  • Object to processing based on legitimate interest or direct marketing.
  • Withdraw your consent at any time.
  • Lodge a complaint with a supervisory authority.
  • Give instructions for your Data after your death.

To exercise these rights, contact us at dpo@emeriagroup.com. Proof of identity may be requested.

If you believe your rights are not being respected, you may contact the CNIL:
www.cnil.fr or CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris CEDEX 07.

9. Modification of our Policy

This Policy may be updated to reflect legal or technical changes. In such cases, the updated date will be indicated. Where required, we will inform you or seek renewed consent.

10. Contact

For any questions or requests, please contact:

  • Email: dpo@emeriagroup.com
  • Mail:
    Emeria
    Data Protection Officer (DPO)
    18-19, place des Reflets – Tour Aurore
    92400 Courbevoie